My Oracle Support Banner

PIM : Issue In Copy Item Along With Organization Assignment (Doc ID 1270267.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Product Hub - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

< Case 1 >
Find The concurrent program to automatically create items in all organization is not triggered.

STEPS
------
The issue can be reproduced at will with the following steps:
PIM > Create Item (Copies of existing item option)
a) Select an existing item
b) Note that Template is automatically selected by default. Accept default
c) Also note that, `Organization Assignment is selected under `Selected Information' shuttle in `Copy Item Details' section.
d) In the next page, enter item number. Click Finish button
e) Find that the item got created only in master Org.

< Case 2 >
Find Item operation attributes do not get copied from the source item to the target item in the respective organizations.

STEPS
------
The issue can be reproduced at will with the following steps:
PIM > Create Item (Copies of existing item option)
a) Select an existing item
b) Note that `Template' is NOT automatically selected by default. Accept default.
c) Also note that, `Organization Assignment' is selected under `Selected Information' shuttle in `Copy Item Details' section
d) In the next page, enter item number. Click Finish button
e) Find that item got created
Information is displayed that the concurrent request is automatically triggered for item org assignment
f) Wait for the conc req completion
Find that item got copied to all orgs
g) Compare the item attributes in one of the org between the source item and target item
Find Item primary attributes didn't get copied from the source item to the target item in the respective orgs.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.