Trade Management Task Claim Error: "The current user has no privilege for this page with the current responsibility"

(Doc ID 1270364.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Trade Management - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Error opening task on Trade Management Claim

Error

The current user has no privilege for this page with the current responsibility.

Java Stack

oracle.apps.jtf.base.resources.FrameworkException: The current user has no privilege for this page with the current responsibility.
at oracle.apps.asf.webbean.PageWebBean.setFunctionName(PageWebBean.java:2419)
at oracle.apps.ams.util.PageUtil.setFunctionName(PageUtil.java:2391)
at oracle.apps.ams.util.PageUtil.setFunctionName(PageUtil.java:2372)
at _ozfClaimDtailMain._jspService(_ozfClaimDtailMain.java:1950)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:462)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:889)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)

Steps to Reproduce

  1. Responsibility CRM Application Foundation
  2. Navigation: Calendar > Tasks > Summary
  3. Click on claim number
  4. Receive error message
  5. Go back and click on task number
  6. The task window opens
  7. Click on claim number from that page
  8. Receive error message

Cause

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