Credit Card Authorization or Re-authorization Does Not Occurs When Sales Order Is Updated.
Last updated on JANUARY 31, 2018
Applies to:Oracle Order Management - Version 126.96.36.199 to 12.2 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
In Applications Release 12 you are finding that Credit Card Reauthorization is not occurring for a Sales Order after increasing the Quantity on a Line and navigating to 'Actions -> Process Payments' on the Sales Order Header.
Expectation is that authorization should be triggered and a new Approval Code be generated.
Steps to Reproduce
1. Order Management Responsibility -> Pick an Unfulfilled Order that has a Credit Card payment type, and has an Approval Code
2. Increase Qty on a Sales Order Line.
3. Save, and perform Actions -> Process Payments
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