Able to view All the Attachments of the SR and Task While Clicking on the Attachment Icon (Doc ID 1270459.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

12.1.2 version, Service Request Form

Able to view all the attachments of the SR and task while clicking on the attachment icon

Expected Behavior
Due to security reason ,the other attachments should not be visible

Steps to Reproduce

Responsibility: Customer Support
Navigation: Create service request
Query an SR
Go to task tab
Create a new task->click attachment icon
the form is displaying all the attachments attached to the sr.

Cause

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In this Document

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Able to view All the Attachments of the SR and Task While Clicking on the Attachment Icon (Doc ID 1270459.1)

Applies to:

Symptoms

Cause

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