Able to view All the Attachments of the SR and Task While Clicking on the Attachment Icon (Doc ID 1270459.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

12.1.2 version, Service Request Form

Able to view all the attachments of the SR and task while clicking on the attachment icon

Expected Behavior
Due to security reason ,the other attachments should not be visible

Steps to Reproduce

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms