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Balances Screen In Transaction Workbench Is Not Shwoing Correct Amounts (Doc ID 1270715.1)

Last updated on APRIL 03, 2019

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
ARXTWMAI


Symptoms


Problem Statement
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When applying a credit memo to an invoice with different Exchange Rate, Balance screen doesn’t show the right amount in the balance field.

Steps to reproduce:
==================

1. Create an invoice in functional currency with exchange rate of .8
2 .Create a credit memo in functional currency with exchange rate of .5
3. Apply the credit memo to the invoice.
4. Customer's concern is why balance in functional currency showing as zero.

Cause

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In this Document
Symptoms
Cause
Solution
References


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