‘Balances’ Screen In Ar Transaction Workbench Is Not Working Correctly
Last updated on MARCH 08, 2017
Applies to:Oracle Receivables - Version: 12.0.4
Information in this document applies to any platform.
When applying a credit memo to an invoice with different Exchange Rate, Balance screen doesn’t show the right amount in the balance field.
Steps to reproduce:
1.Create an invoice in functional currency with exchange rate of .8
2.Create a credit memo in functional currency with exchange rate of .5
3.Apply the credit memo to the invoice.
4.Customer's concern is why balance in functional currency showing as zero.
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