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Balances Screen In Transaction Workbench Is Not Shwoing Correct Amounts (Doc ID 1270715.1)

Last updated on APRIL 03, 2019

Applies to:

Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.


Problem Statement
When applying a credit memo to an invoice with different Exchange Rate, Balance screen doesn’t show the right amount in the balance field.

Steps to reproduce:

1. Create an invoice in functional currency with exchange rate of .8
2 .Create a credit memo in functional currency with exchange rate of .5
3. Apply the credit memo to the invoice.
4. Customer's concern is why balance in functional currency showing as zero.


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