E-Business Suite AutoConfig and Rapid Clone Sessions On Windows 2008 R2 Fail With Error 'RC-20011: Fatal: Failed to retrieve OS name'

(Doc ID 1270782.1)

Last updated on JUNE 01, 2017

Applies to:

Oracle Applications DBA - Version to 12.2 [Release 11.5.10 to 12.2Cloud]
Oracle Applications Manager - Version and later
Oracle E-Business Suite Technology Stack - Version and later
Information in this document applies to any platform.
***Checked for relevance on 1-Jun-2017***


Running Autoconfig or Rapid Clone on Windows 2008 R2 server users may encounter the below error:

RC-20011: Fatal: Failed to retrieve OS name. The following OS string returned
from System.getProperty("os.name") is unknown: Windows Server 2008 R2


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