Uploading Budget Journals Error: "The Connection To The Server Is Unavailable" And "Cannot Obtain Document Data For DocumentId" (Doc ID 1270983.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Web Applications Desktop Integrator - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Upload of budget journals fails for every journal.  The integrator being used is General Ledger-Budgets Integrator

The error seen on the screen is as follows
The connection to the server is unavailable

The BNE log file also shows the following error

Cannot obtain document data for DocumentId

Responsibility:
  Desktop Integrator
Navigation:  Create Document > Integrator > General Ledger > Budgets
Create a budget worksheet and try to upload and the error occurs

The following patches have been applied but the issue persists: 8639133:R12.BNE.B, 9560855:R12.BNE.B, 9090447:R12.BNE.B, 8444073:R12.BNE.B.

The profile option: BNE Upload Staging Directory is set to N, and the Gl_Data_Access_Set is correctly set.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms