Receipt Workbench: Cannot Setup Cash Application owner Assignment (Doc ID 1271103.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version: 12.1.3 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.

Symptoms

 Cash Application owner Assignment
Navigation: Setup > Receipts > Cash Application Owner Assignment

Try to create a new rule, and in Parameter, Select "Bill to Customer".
Now, push the button to Add values - system gets stuck loading search form and after many minutes of inactivity, get the error message:


Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, emailaddress.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.


Cause

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