Unable to Approve Purchase Orders POXPOEPO Blank Note with Null Error Message (Doc ID 1271202.1)

Last updated on MARCH 12, 2021

Applies to:

Symptoms

When submitting for approval a  Purchase Order (PO)  for an expense item in Landed Cost
Management enabled organization, the following error occurs on POXPOEPO form
 
Error
See blank Note with null
   Error Messages:
 


fnd_log_messages shows the exception is coming from

 

Steps
The issue can be reproduced at will with the following steps:
1. Create LCM Enabled organization
Setup / Organizations / Organizations
In Organization Parameters
LCM Enabled flag = yes

2. Setup LCM organization as a ' Service ' / Blackbox
Setup / Receiving options 
Do not check 'Pre-Receiving in LCM' flag

3. Create Expense item
Items / Master Items
Inventory Tab: No Inventory, No stockable, No transactable
Costing tab : No inventory asset value
Purchasing tab: purchased, purchasable
In mtl_system_items
PURCHASING_ITEM_FLAG    Y
INVENTORY_ITEM_FLAG    N
INVENTORY_ASSET_FLAG    N
PURCHASING_ENABLED_FLAG    Y
MTL_TRANSACTIONS_ENABLED_FLAG    N
STOCK_ENABLED_FLAG    N

3. Create PO for Expense item in LCM enabled org
Purchase Orders / Purchase Orders
Create PO with destination organization as LCM enabled as a Service Org
Line : Expense Item 
Destination type Expense

4. Click on Approve button
Get empty Note message
 Error Messages:
 
Clicking on OK button does not give more information

Changes

Cause

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