Incorrect Pay Period Value Calculating Due to Rate End Date Code (Doc ID 1271278.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2:
Find that after submitting a subsequent life event after enrolling in FSA during annual enrollment, the communicated, defined and element entry values are incorrectly re-calculated.

EXPECTED BEHAVIOR
-----------------------
Expect no recalculation to occur if the annual value is not changed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the employee in question.
3. Process an Open life event and elect an FSA plan for annual value of 520. Values are calculated correctly.
4. Process some subsequent event. No changes are made to the annual value.
However, the communicated, defined and element entry values are changed.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, element entries and, therefore, payroll deductions are not correct.

Cause

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