My Oracle Support Banner

Error Updating an Existing Business Event: Warning! The product specified for this event is not licensed. (Doc ID 1271407.1)

Last updated on JULY 07, 2019

Applies to:

Oracle Application Object Library - Version 11.5.0 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.


When attempting to update an existing Business Event, the following error is encountered that prevents the subscription from triggering:
Warning! The product specified for this event is not licensed. This event will not be processed.
Other Symptoms
The fix given below is applicable to all business events, whereas this is a specific example from Quoting:
1.  In Quoting , The 'QA Check' screen is not shown , even when the Business Events are activated.  When user wanted to update the Business event , the above error was encountered. Also Quoting debug log states  '0 Subscriptions Found'.
2. One of the query shows LICENSED_FLAG  as "N".
select LICENSED_FLAG  from wf_events  where upper(name) = upper('<event name>');
select LICENSED_FLAG , STATUS , owner_tag, source_type, phase from 
           wf_event_subscriptions where event_filter_guid = (select guid from 
 wf_events where upper(name) = upper('<event name>'));
3. However it is found that LICENSED_FLAG is set as "Y" in the workflow file (Exampe qotbevte.wfx ) that contains the event definition of
    <OWNER_NAME>Oracle Quoting</OWNER_NAME>
    <DISPLAY_NAME>QOT Pre-Submit Entered Order</DISPLAY_NAME>
    <DESCRIPTION>This event is raised before submitting a quote as an order in &apos;Entered&apos; status.</DESCRIPTION>
 Workflow Administrator Web Applications  > Administrator Workflow  > Business Events > Choose an Existing Business Event from Quoting > Update.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.