Cancel Credit Memo Request Status Remains Pending Approval (Doc ID 1271602.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle iReceivables - Version 12.1.2 and later
Information in this document applies to any platform.
***Checked for relevance on 21-DEC-2012***

Symptoms

When you use Cancel Credit Memo Request in iReceivables, the status in iReceivables remains "Pending Approval" while it should be status "Cancelled."
However, in the Status Monitor the status is Cancelled. 

Cause

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