My Oracle Support Banner

PTO Model root item Stuck At Awaiting Fulfillment (Doc ID 1271861.1)

Last updated on MARCH 19, 2021

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 10-Oct-2012***


Some PTO Model root item stuck at AWAITING_FULFILLMENT status. Model bill has all optional items. Configuration in the order does not have any component, it is only the root item as part of the order. There is no oracle configurator implementation. Order workflow type is 'Bill Only'.

The order line workflow is :

Line Flow - Generic, Bill Only


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.