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11i Debrief Lines From MFS Client Are Getting Associated To The Wrong Tasks (Doc ID 1272209.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Field Service - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2: Debrief Lines created on the Mobile Field Service (MFS) Laptop client are randomly getting associated to the wrong Task on the enterprise application after the synchronizing.

The issue can be reproduced at will with the following steps:
1. Log In to MFS Laptop application.
2. Create debrief lines against 2 different tasks.
3. Perform a Sync.
4. Process Uploaded Data.
5. Now notice that the debrief lines created against 1 Task are actually appear against another Task.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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