Submit Order Failed - CS_Charge_Create_Order_PVT.Submit_Order - ORA-01002: fetch out of sequence (Doc ID 1273023.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Depot Repair - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Oracle Teleservice - Version 12.1.2 and later
Information in this document applies to any platform.
***Checked for relevance on 07-JUN-2012***

Symptoms



When attempting to create Report Orders in Depot Repair, the following error occurs.

ERROR
-----------------------
Submit Order Failed - CS_Charge_Create_Order_PVT.Submit_Order
- ORA-01002: fetch out of sequence.

Click OK

ORA-01002: fetch out of sequence in Package
CS_Charge_Create_Order_PVT Procedure Submit_Order

Click OK

ORA-1403: no data found
ORA-6512: at "APPS.CS_CHARGE_CREATE_ORDER_PVT", line 3163
ORA-01002: fetch out of sequence in Package
CS_Charge_Create_Order_PUB Procedure Submit_Order

Message(s) from Order Management: (ORA-1403: no data found
ORA-6512: at "APPS.CS_CHARGE_CREATE_ORDER_PVT", line 3163
ORA-01002: fetch out of sequence in Package
CS_Charge_Create_Order_PUB Procedure Submit_Order)

STEPS TO REPRODUCE
-------------------------
The issue can be reproduced at will with the following steps:
1. Create an Order in Depot Repair
The errors above are displayed.

Cause

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