Email Updated In AMS Tables and some HZ tables Are Not Being Updated In HZ_PARTIES
(Doc ID 1273068.1)
Last updated on MARCH 27, 2019
Applies to:
Oracle Marketing - Version 12.1.1 and laterInformation in this document applies to any platform.
Symptoms
OMO 12.1.1
Performing import list
with 'Record Update Flag'
type "persons, addresses",
using Party_id column to update data in an existing entry
When importing different Email address is correctly updated in AMS_LIST_ENTRIES but in TCA we can summairize the current behaviour as following:
1. when a contact is created via new import
then
new entry in HZ_PARTIES is created with email,
new entry in hz_contact_points is created with same email and PRIMARY_FLAG=Y
2. when a contact is updated, via update import
then
HZ_PARTY entry is not updated at all (so email is the original one)
new entry is created in hz_contact_points with new email and PRIMARY_FLAG=N
entry is updated
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |