OTM Fails to Plan Thru Kewill When Destination City is More Than 20 Characters

(Doc ID 1273221.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.0 to 6.2.1 - Release: 6 to 6.2
Information in this document applies to any platform.

Symptoms


OTM fails to plan using Kewill rates when destination city is more than 20 characters. Any City Name that has more than 20 characters is being truncated to 20 characters when sending the information to Kewill, to collect rates.

Cause

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