My Oracle Support Banner

Repair Order Error: "OE_ORDER_PUB.PROCESS_LINE API" When Adding A Line To A Booked Order (Doc ID 1273298.1)

Last updated on AUGUST 21, 2018

Applies to:

Oracle Depot Repair - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to add a line to a Repair Order that has a "Booked" logistics line, the following error occurs.

Error raise from calling OE_ORDER_PUB.Process_Line API

The issue can be reproduced at will with the following steps:
1. Create a Repair Order with 'Repair and Return'
2. Process the logistics Return line to a status of 'Booked'
3. Attempt to process the Ship Line, and so generate the error.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.