Repair Order Error: "OE_ORDER_PUB.PROCESS_LINE API" When Adding A Line To A Booked Order (Doc ID 1273298.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Dec-2013***

Symptoms

When attempting to add a line to a Repair Order that has a "Booked" logistics line, the following error occurs.

Error raise from calling OE_ORDER_PUB.Process_Line API

The issue can be reproduced at will with the following steps:
1. Create a Repair Order with 'Repair and Return'
2. Process the logistics Return line to a status of 'Booked'
3. Attempt to process the Ship Line, and so generate the error.

Cause

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