Debrief Error:Unable To Find The Serial Number On A Material Line (Doc ID 1273346.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Field Service - Version 12.0.6 and later
Information in this document applies to any platform.
Form:CSFFEDBF.FMB - Debrief


Symptoms

On 12.0.6: Cannot find any serial number for an item when doing Order Type Material Debrief

The issue can be reproduced at will with the following steps:
1. Open the Debrief form.
2. Enter the Material Debrief item, sub-inventory and Locator information.
3. Search for a Serial Number.

Cause

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