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Unable To Dispute Credit Memos (Doc ID 1273380.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions


Symptoms

 Steps to Reproduce:
1. (R) Receivables > (N) Transactions > Transactions Summary
2. Query Open Credit Memo
3. Go to Dispute Amount Column
4. Enter Dispute amount
5. Receive Error - APP-AR-11395 The Dispute Amount must not be less than (that is, The Dispute created from Oracle Advanced Collections or from Oracle iReceivables)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
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References


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