Unable To Dispute Credit Memos (Doc ID 1273380.1)

Last updated on JUNE 20, 2016

Applies to:

Oracle Receivables - Version: 12.1.2 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
Form:ARXTWMAI.FMB - Transactions

Symptoms

 Steps to Reproduce:
1. (R) Receivables > (N) Transactions > Transactions Summary
2. Query Open Credit Memo
3. Go to Dispute Amount Column
4. Enter Dispute amount
5. Receive Error - APP-AR-11395 The Dispute Amount must not be less than (that is, The Dispute created from Oracle Advanced Collections or from Oracle iReceivables)


Cause

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