Collector's Work Queue: Dispute Amounts Shown As (1.00) And/Or (2.00) For Certain Customers
(Doc ID 1273471.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Advanced Collections - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Form:IEUSEUWQ.FMB - UWQ Selector GUI
Symptoms
In the UWQ, why do some customers with no disputes, show a dispute amount as -1.00 or -2.00?
Cause
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In this Document
Symptoms |
Cause |
Solution |