Collector's Work Queue: Dispute Amounts Shown As (1.00) And/Or (2.00) For Certain Customers (Doc ID 1273471.1)

Last updated on DECEMBER 01, 2016

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.
Form:IEUSEUWQ.FMB - UWQ Selector GUI

***Checked for relevance on 02-AUG-2013***

Symptoms

In the UWQ, why do some customers with no disputes, show a dispute amount as -1.00 or -2.00?

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms