NullPointerException When Click Hyperlink With Chinese Characters From Result Screen. (Doc ID 1274072.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.2.0 to 6.2.1 - Release: 6.2 to 6.2
Information in this document applies to any platform.

Symptoms

When clicking the hyperlink of a record that contains Chinese characters from Result Screen, the following error occurs.

ERROR
-----------------------
ava.lang.NullPointerException
at glog.webserver.util.Producer.getPkFromChild(Producer.java:565)
at glog.server.producer.ProducerBean.createMasterElementRemote(ProducerBean.java:84)
at glog.server.producer.ProducerServerSideEJBWrapper.createMasterElementRemote(ProducerServerSideEJBWrapper.java:38)
at glog.server.producer.producer_Producer_e10675_EOImpl.createMasterElementRemote(producer_Producer_e10675_EOImpl.java:60)
at glog.server.producer.producer_Producer_e10675_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
at weblogic.rmi.cluster.ClusterableServerRef.invoke(ClusterableServerRef.java:230)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

For example:

1 - Created an Itinerary with the ID: 上海_万宁
(Navigated to: Shipment Management > Itinerary Management > Itinerary Manager)

2 - Navigated to: Shipment Management > Itinerary Management > Itinerary Manager and searched for 上海_万宁

3 - From the Results screen left mouse clicked on the ID.

Cause

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