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NullPointerException When Click Hyperlink With Chinese Characters From Result Screen. (Doc ID 1274072.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 6.2.0 to 6.2.1 - Release: 6.2 to 6.2
Information in this document applies to any platform.


When clicking the hyperlink of a record that contains Chinese characters from Result Screen, the following error occurs.

at glog.webserver.util.Producer.getPkFromChild(
at glog.server.producer.ProducerBean.createMasterElementRemote(
at glog.server.producer.ProducerServerSideEJBWrapper.createMasterElementRemote(
at glog.server.producer.producer_Producer_e10675_EOImpl.createMasterElementRemote(
at glog.server.producer.producer_Producer_e10675_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(
at weblogic.rmi.cluster.ClusterableServerRef.invoke(
at weblogic.rmi.internal.BasicServerRef$
at weblogic.rmi.internal.BasicServerRef.handleRequest(

The issue can be reproduced at will with the following steps:

For example:

1 - Created an Itinerary with the ID: 上海_万宁
(Navigated to: Shipment Management > Itinerary Management > Itinerary Manager)

2 - Navigated to: Shipment Management > Itinerary Management > Itinerary Manager and searched for 上海_万宁

3 - From the Results screen left mouse clicked on the ID.


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In this Document

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