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When A Manual Name Change Is Done In Resource Manager It Is Not Updated In Trade Management (Doc ID 1274112.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Trade Management - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

Resource name is updated in CRM Resource Manager but updated name is not displayed in Trade Management Claim Salesrep lov. The Claim Teams, Receivables Transactions Salesperson and Order Management Sales Order Salesperson lov all show the updated resource name as expected.


Steps:
-------
Resource Manager > Maintain Resources > Resources, Name is updated.
Goto Trade Management > Claims > Query or Create Claim, Claim Salesperson lov doesn't display the updated Resource name.

Cause

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In this Document
Symptoms
Cause
Solution
References


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