OKS Is Sending Incorrect UOM To RA_INTERFACE_LINES_ALL, AutoInvoice Errors
(Doc ID 1274142.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Service Contracts - Version 22.214.171.124 and later
Information in this document applies to any platform.
Executable:RAXTRX - Autoinvoice Import Program
When attempting to run AutoInvoice for invoices from Service Contracts, the following error occurs on the AutoInvoice Execution Report.
The supplied unit of measure and the primary unit of measure of your system item must share the same unit of measure class.
The issue can be reproduced at will with the following steps:
Create a Service Contract with Service line and at Subline Level a Covered Product with UOM Each.
The billing schedule is at 'Covered Level' level and the period in the billing schedule is Month.
Activate the contract.
Profile OKS:Summary Transactions is set to No
Run Main Billing.
RA_INTERFACE_LINES_ALL is filled with value UOM_CODE EA
The above is the case when a custom batch source is used.
It works well when batch source OKS_CONTRACTS is used.
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