'Validation failed for Return reason field' Error Submitting Quote to Order

(Doc ID 1274520.1)

Last updated on OCTOBER 02, 2017

Applies to:

Oracle Quoting - Version 12.0.6 and later
Information in this document applies to any platform.


When attempting to place an order from a quote having a trade-in,
the following error occurs.

Error from order Management
Validation failed for Return reason field

The issue can be reproduced at will with the following steps:
1. Go to HTML quoting using Quoting User responsibility
2. Create a Quote and Save it
3. Add a product in same quote as Trade - in
4. Choose the appropriate Return line type
5. Place order for Quote



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