Last updated on SEPTEMBER 01, 2014
Applies to:Oracle Teleservice - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for relevance on 20-AUG-2013***
When the profile option 'Service: Validate Bill To and Ship To LOVs' is set to 'by account' none of the account sites associated with the customer's account are displayed or are available for selection within the Contacts/Addresses sub tab
All 'Bill To' / 'Ship to' account sites associated with the customer should be available for selection from the relevant LOV.
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