Addresses Missing from Bill To/Ship To LOVs on Contacts/Addresses tab when profile option 'Service: Validate Bill To and Ship To LOVs' is set to 'By Account'
Last updated on DECEMBER 20, 2017
Applies to:Oracle Teleservice - Version 12.0.6 and later
Information in this document applies to any platform.
When the profile option 'Service: Validate Bill To and Ship To LOVs' is set to 'By Account', none of the account sites associated with the customer's account are displayed or are available for selection within the Contacts/Addresses sub tab.
All 'Bill To' / 'Ship to' account sites associated with the customer should be available for selection from the relevant LOV.
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