On Return to Supplier Transactions, Serial Number List of Values (LOV) Does Not Show Any Serials (Doc ID 1275210.1)

Last updated on JUNE 09, 2015

Applies to:

Oracle Inventory Management - Version 11.5.10.2 to 12.2.4 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
Form:RCVTXERE.FMB - Enter Returns
Form:RCVRCERC.FMB - Enter Receipts


Symptoms

Users cannot return serial controlled item (received through RMA) to supplier. List of values does not show the serial number. Attempting to enter manually fails with  "FRM-40212:Invalid value for field FM_SERIAL_NUMBER"

Steps to reproduce:

  1. Create a Sales Order with Serial controlled item
  2. Purchase Order is created to fulfill that Sales Order
  3. Item received against that PO with the Serial number
  4. Item is shipped out with same serial number
  5. RMA created to take the item back from customer--RMA received with same Serial number
  6. While doing Return to Supplier that serial number is not visible in the Serial Number List of  Values. Entering the same manually results in FRM-40212 error.

Cause

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