Task Workflow Erroring With "Event Warning : Oracle.Apps.Jtf.Cac.Task.Updatetask" Error
(Doc ID 1275561.1)
Last updated on DECEMBER 19, 2022
Applies to:
Oracle Common Applications - Version 12.1.2 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
On : 12.1.2 version, getting intermittently but frequently workflow error when updating the 'Dispute Management'task ,
ERROR
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ORA-0000: normal, successful completion
STEPS to reproduce :
1: Logged in as an user .
2: Select the custom responsibility
3: Click on Disputes link (Dispute Summary screen is displayed as shown below)
4: Click on Create Dispute button (Create Task screen opens)
5: Enter details
6: Click on Apply button to save (Task saved and returns back to Task Summary screen)
7: Click on Update icon for the task (update screen opens)
8: Change status to ‘Submitted for Approval’ (as workflow assignment to manager and admin group happens only when task status <> ‘ Not submitted’)
9: Click on Apply button to save (disputed saved and returns to Task Summary screen)
10: Can login as sysadmin and see the error notification
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |