API Error While Creating Service Task: CS_SR_TASK_AUTOASSIGN_PKG.Assign_Task_Resource
(Doc ID 1275590.1)
Last updated on JULY 21, 2020
Applies to:Oracle Teleservice - Version 126.96.36.199 and later
Information in this document applies to any platform.
When attempting to create API the following error occurs.
No resource found.Please try again
Unable to automatically assign task owner.
Please check your territory setup or manually assign the task owner
The issue can be reproduced at will with the following steps:
1. Create Service Request
2. Tasks Tab: create Task
=> Error occurs.
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