API Error While Creating Service Task: CS_SR_TASK_AUTOASSIGN_PKG.Assign_Task_Resource
Last updated on MARCH 08, 2017
Applies to:Oracle Teleservice - Version 18.104.22.168 and later
Information in this document applies to any platform.
***Checked for relevance on 17-Dec-2013***
When attempting to create API the following error occurs.
No resource found.Please try again
Unable to automatically assign task owner.
Please check your territory setup or manually assign the task owner
The issue can be reproduced at will with the following steps:
1. Create Service Request
2. Tasks Tab: create Task
=> Error occurs.
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