Not able to find supplier on the "Payee" LOV when processing payment through payment manager

(Doc ID 1276022.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.


When creating a payment process request (PPR), one needs to enter a supplier name in the Payee field.  But find that some suppliers are not appearing in the Payee LOV.

The issue does not exist on payment workbench

Expected behaviour
Expect all active payee to be coming in the Payee LOV

Steps to reproduce
1. Go to "Payment Manager".
2. Click on "Submit Single Payment Process Request"
3. Enter a supplier name in the Payee field, no results.
4. Check in payment workbench, the supplier name appears.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms