Site Use Information DFF Not Visible For New Customers In R12

(Doc ID 1276059.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

After upgrading to R12 in TEST, all converted customers came over with the expected DFFs at the Site Use level.

When creating new customers the Site Use Information DFF is not visible.

STEPS
--------------------------
Customers-Customers
Query existing customer
Business purposes tab
Additional details section
Note the Site Use DFF values

Now, create a new site, with a like site usage (business purpose/Sold To)
Note the DFF values in the Additional Details section of the form are not there.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms