Error: "You have encountered an unexpected error. Please contact System Administrator for Assistance" When Recipient Updates the Transaction and Selects Apply (Doc ID 1276265.1)

Last updated on JULY 30, 2016

Applies to:

Oracle Financials Common Modules - Version 12.0.1 to 12.1 [Release 12.0 to 12.1]
Oracle General Ledger - Version 12.0 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version,

Intercompany transaction was entered and sent to recipient for approval. When recipient updates the transaction and selects apply, the following error occurs

ERROR
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You have encountered an unexpected error. Please contact SystemAdministrator for Assistance

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into intercompany super user responsibility
2. Navigate to Setup-Transactions. Create an intercompany transaction and
send the transaction to recipient for approval
3. Recipient updates the transaction and then select apply

Cause

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