Customer Form, Contacts Error: Creating a Contact Errors with: Value For Party_number Must Be Unique (Doc ID 1277091.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle Receivables - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a new contact for customer the following error occurs.

ERROR
-----------------------
Value for party_number must be unique

Debug Log shows below error:
------------------------------------
 
ar.hz.plsql.HZ_Package.HZ_Module after validate created_by_module ... x_return_status = S
ar.hz.plsql.HZ_Package.HZ_Module after validate application_id ... x_return_status = S
ar.hz.plsql.HZ_Package.HZ_Module validate_relationship (-)
ar.hz.plsql.HZ_Package.HZ_Module relationship type record found
ar.hz.plsql.HZ_Package.HZ_Module creating relationship party
ar.hz.plsql.HZ_Package.HZ_Module do_create_party (+)
ar.hz.plsql.HZ_Package.HZ_Module ERROR-Value for party_number must be unique.
ar.hz.plsql.HZ_Package.HZ_Module create_relationship (-)
ar.hz.plsql.HZ_Package.HZ_Module ERROR-Value for party_number must be unique.
ar.hz.plsql.HZ_Package.HZ_Module create_org_contact (-)

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Customers > Customers

Changes

None

Cause

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