My Oracle Support Banner

On FIREFOX 'Show Aging' Link In iReceivables Redirects back to 'Customer Search' Homepage (Doc ID 1277107.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle iReceivables - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.
iReceivables, Customer Search, Show Aging

Symptoms

On Firefox browser, 

1. Log in as an external user in iReceivables.
2. In the Customer Search page, Click the Account Summary button.
3. In the Account Summary page, click the Show Aging link.
4. The page goes back to the Customer Search page instead of showing the Aging bucket amount.

It works correctly on Microsoft Internet Explorer

Changes

None

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Changes
  Cause
  Solution
  References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.