Refund Issue: Cannot Create Multiple Refund Receivable Activities (Doc ID 1277806.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.1.1 to 12.1.1 [Release 12.1]
Oracle Receivables - Version 12.0.6 to 12.0.6 [Release 12.0]
Information in this document applies to any platform.

Symptoms

The Oracle Receivables application is not allowing you to create multiple Receivable Activities for type = ‘Refund’.  When you attempt to create a new receivable activity with type = Refund, the following error is raised:
You can only define one active Electronic Refund activity.

 

Cause

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