Saved Search Returns 10 Per Screen Regardless Of Setting Number Of Rows Displayed To A Higher Value
(Doc ID 1279236.1)
Last updated on FEBRUARY 11, 2021
Applies to:
Oracle Customer Support - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Agent Dashboard
Find that Saved Search is ignoring parameter "Number of Rows Displayed" and only displays results in groups of 10 rows.
EXPECTED BEHAVIOR
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Expect the saved search to show the results parameter "Number of Rows Displayed"
STEPS
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The issue can be reproduced at will with the following steps:
1. in Customer Support Specialist > Agent Dashboard > created a new Saved Search
2. set parameter "Number of Rows Displayed" to 25
3. Execute the Saved Search
4. The results are forced to 10 rows per page instead of 25
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |