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Saved Search Returns 10 Per Screen Regardless Of Setting Number Of Rows Displayed To A Higher Value (Doc ID 1279236.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Customer Support - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


On : 12.1.3 version, Agent Dashboard

Find that Saved Search is ignoring parameter "Number of Rows Displayed" and only displays results in groups of 10 rows.

EXPECTED BEHAVIOR
-----------------------
Expect the saved search to show the results parameter "Number of Rows Displayed"

STEPS
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The issue can be reproduced at will with the following steps:
1. in Customer Support Specialist > Agent Dashboard > created a new Saved Search
2. set parameter "Number of Rows Displayed" to 25
3. Execute the Saved Search
4. The results are forced to 10 rows per page instead of 25

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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