My Oracle Support Banner

Shipments Failing with Error: You Are Trying To Build A Relationship With An Expired Instance (Doc ID 1279558.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Installed Base - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When attempting to process a sales order shipment, the transactions gets stuck in the Install Base Transaction Errors Processing form with
the following error:

You are trying to build a relationship with an expired instance (xxxxxxx).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create sales order and ship
2. Go to Install Base Transaction Errors form
3. View error: You are trying to build a relationship with an expired instance (xxxxxxx).

Look at CSI debug file csisoshp.xxxx.dbg. The error is happening after csi_item_instance_grp.explode_bom

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.