Bank Branches Are Not Available In Supplier Banking Details (Doc ID 1279965.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payments - Version: 12.0.6 and later   [Release: 12.0 and later ]
Information in this document applies to any platform.

Symptoms


On 12.0.6 version,
Find that not all the branches are appearing in the Supplier Banking details page for a particular bank.

EXPECTED BEHAVIOR
-----------------------
Expect that all the Branch should appear in the Supplier Banking Details page LOV.

STEPS
-----------------------
The issue may be reproduced with the following steps:
1. Go to Banking Details Page
2. Select existing Bank and Bank Branch
3. Not all the branches appearing in the LOV

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update the banking details for the supplier and cannot make payment.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms