Automatic Receipts Fails With "ORA-28759: failure to open file" (Doc ID 1280022.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Payments - Version 12.1.1 and later
Information in this document applies to any platform.
Article checked for relevance on 12-NOV-2013.

Symptoms

Automatic Receipts for bank account transactions fails to approve with message:

"Authorization of credit card transaction failed".

Debug logs were generated and the data from FND_LOG_MESSAGES shows the error "ORA-28759: failure to open file":

iby.plsql.IBY_FNDCPT_TRXN_PUB.Create_Authorization
iby.plsql.IBY_PAYMENT_ADAPTER_PUB.get_baseurl base url=https://<server.domain>:443/OA_HTML/ibyecapp?
iby.plsql.IBY_NETUTILS_PVT.post_request SSL url; setting wallet
iby.plsql.IBY_NETUTILS_PVT.post_request starting req
iby.plsql.IBY_NETUTILS_PVT.post_request err msg=ORA-28759: failure to open file

Cause

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