Last updated on AUGUST 21, 2016
Applies to:Oracle Email Center - Version 12.0 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
This note has been written to assist Customers with the set-up, use and troubleshooting the Business Rule Manager (BRM) in Oracle Applications.
In a proactive escalation, we take the necessary action to monitor customers issues before the customer complains. The Business Rule Monitor (BRM) is used to raise awareness. It provides a centralized place to define and also monitor business rules on a regular basis. Proactive escalation is used not just in response to problems but can be set up as a follow-up action.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms