R12: AP: EBS Payables Accounting: Manual Refund Adjustments not Being Accounted as SLA Event is Missing
(Doc ID 1280535.1)
Last updated on APRIL 19, 2019
Applies to:Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
APXPAWKB - Payment Workbench
- Manual Adjustments made to Refunds cannot be accounted as there is no event in the Refunds event class for this user action
- Accounting is incorrect in case of adjusted refunds due to missing SLA event
- Enter credit memos:
- 1st Credit Memo:
- invoice_num: 1
- amount: -1500
- 2nd Credit Memo:
- invoice_num: 2
- amount: -500
- 3rd Credit Memo:
- invoice_num: 3
- amount: -1000
Enter a refund for the first Credit Memo:
- payment num: 1000
- amount: 1500 .
Close and open the payment form again Query payment 1000 Reverse the first invoice Select the invoices 2 and 3 Save the changes Account by running Create Accounting There is a MANUAL PAYMENT ADJUSTMENT reversing the accounting lines created by the REFUND CREATED payment
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