Charges Autosubmission Concurrent Program Does Not Update 'Last_Update_Date' Column
(Doc ID 1280983.1)
Last updated on FEBRUARY 26, 2019
Oracle Teleservice - Version 126.96.36.199 and later Information in this document applies to any platform.
Find The 'Charges AutoSubmission Concurrent Program' has an SQL that does not update the LAST_UPDATE_DATE column of CS_ESTIMATE_DETAILS table.
Steps to Reproduce
1. Set profile "Service: Charges Autosubmit Mode" to "As Available' 2. Create an SR 3. Create a few Debrief lines 4. Note the last update date & time of the charge lines by query: 5. select to_char(last_update_date,'dd-mon-yyyy hh24:mi:ss') from cs_estimate_details where incident_id = <incident id > 6. Run Charges AutoSubmission Concurrent Program The charge lines are submitted and the LAST_UPDATE_DATE column is not updated.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!