FSG Report Output Via Report Manager As Excel Is Empty When Special Characters Are Used - PDF Works

(Doc ID 1282791.1)

Last updated on JANUARY 26, 2017

Applies to:

Oracle Report Manager - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

Find that when attempting to publish a report via Report Manger using special characters, the Excel output is empty, there is no data.
It works as expected when it is published as PDF.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Report manager > run a report which contains special characters
2. Use Generic FSG template
3. Publish as excel -see the output is empty

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms