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Some Addresses Are Not Getting Resolved By Location Finder (Doc ID 1282902.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Field Service - Version 11.5 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

On : 11.5.0  Some Addresses are being incorrectly geocoded by Location Finder or cannot be geocoded at all.

The issue can be reproduced at will with the following steps:
1. Create a schedulable task for a particular address (via the Create Service Requests screen).
2. Schedule the task.
3. The trip distance cannot be calculated or the task cannot be plotted on a map.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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