iReceivables Customer Statement is Not Showing Transaction Details if This is Downloaded for All Accounts (Doc ID 1284202.1)

Last updated on AUGUST 18, 2016

Applies to:

Oracle iReceivables - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 2-NOV-2012***

Symptoms

Attempting to download Customer Statements in iReceivables and no transaction details are shown if there is access to more than one customer and and All Customer Accounts.

The profile option OIR: Account Grouping = Always Group Accounts and Sites

Customer Statement download only shows the balances - but does not pull the transaction details.

Cause

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