All Diagnostics Ends Without Any Output : 'No Reports Available'

(Doc ID 1284345.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle E-Business Suite Diagnostics - Version 12.0.0 to 12.1.2 [Release 12 to 12.1]
Information in this document applies to any platform.

Symptoms

When trying to run Diagnostic tools, the following error occured :

ERROR
---------
No Reports Available

Execution InformationApplication ARGroup TransactionsTest
oracle.apps.ar.diag.ARTransactionInfoDate 23-NOV-2010 15:36:18Executed by
G1PCS004Result FailureTime Taken 33 sec 549 millisec Test Class version
120.4InputsResponsibility ID50415Customer Trx Id1130649Include GL
TablesYReportNo reports available

 

Steps to Reproduce the issue
--------------------------

1.  Log in to Oracle Diagnostics responsibility.
2.  Execute any test like APlist, Transaction diagnostics etc .
3.  Status says 'Error has occurred. Please see log for more details.'
4.  When the diagnostic report was opened, it shows 'No Reports Available'.

Cause

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