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iStore Displaying Price From Incorrect Price list (Doc ID 1284729.1)

Last updated on JULY 01, 2019

Applies to:

Oracle iStore - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.

Symptoms

iStore is setup to use Minisite (site) based pricing and/or customer account based pricing:
  IBE: Use Price list Associated with Specialty Site = Yes
  And/Or
  IBE: Use Customer Account Price List = Yes

A specific item (say Item A) is not setup in the said price list.
Expecting iStore to not to show any price for the item and no 'Add to Cart' button.

Another scenario -
One of the Service Items of the standard item is not part of the iStore's identified price list, so it should not display nor load this service item.
However, iStore is still loading this service item.

Changes

Setup a price list and associate it with iStore.
One of the standard item or service item added to iStore catalog is not part of the said price list.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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