Need Balance Forward Bill Total To Show In Collectors Universal Work Queue

(Doc ID 1284765.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You will be using balance forward billing and collecting by referencing the balance forward bill number (not the individual invoice #), you want to see the total Balance Forward Bill amount on the collectors work queue. Is this possible??

Cause

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