OAM Patch Download Feature Fails : Unable to connect to Metalink or MOS
(Doc ID 1285314.1)
Last updated on AUGUST 07, 2024
Applies to:
Oracle Applications Manager - Version 11.5.10.2 to 12.1.3 [Release 11.5.10 to 12.1]Information in this document applies to any platform.
Symptoms
In OAM when trying to download Patches, the following error occurs :
Case1: Unable to connect to Metalink. Please enter a valid Metalink userid and password. Please also check if the Web Proxy Setup information is correct.
Case2: Unable to connect to My Oracle Support. Please enter a valid My Oracle Support userid and password. Please also check if the Web Proxy Setup information is correct.
Changes
Furthermore the changes being made are under the "Update My Oracle Support Credentials" Section for clarification.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |