OAM Patch Download Feature Fails : Unable to connect to Metalink or MOS
(Doc ID 1285314.1)
Last updated on OCTOBER 02, 2020
Applies to:Oracle Applications Manager - Version 22.214.171.124 to 12.1.3 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 17-Apr-2017***
In OAM when trying to download Patches, the following error occurs :
Case1: Unable to connect to Metalink. Please enter a valid Metalink userid and password. Please also check if the Web Proxy Setup information is correct.
Case2: Unable to connect to My Oracle Support. Please enter a valid My Oracle Support userid and password. Please also check if the Web Proxy Setup information is correct.
Furthermore the changes being made are under the "Update My Oracle Support Credentials" Section for clarification.
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