Last updated on AUGUST 14, 2017
Applies to:Oracle Receivables - Version: 12.1.2
Information in this document applies to any platform.
tables in Production instance with the following error:
'Extensions in the copy group do not have the same values for payment
channel, instrument assignment.'.
There several contracts in OKS for the same customer.
They are passed to AutoInvoice and expectation is for the system to create one
invoice for this cusotmer.
Now they are getting this error message
'Extensions in the copy group do not have the same values for payment channel, instrument assignment.'
which is thrown by ibyfctxb.pls.
It is confirmed that all contracts for one customer have the same payment details.
These details are entered ONLY at the header level and not at the line level.
The receipt method is valid for the customer and all customer setup in AR looks good.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms