Autoinvoice Error - Extensions In The Copy Group Do Not Have The Same Values For Payme (Doc ID 1285700.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle Receivables - Version: 12.1.2 and later   [Release: 12.1 and later ]
Information in this document applies to any platform.
ibyfctxb.pls
ibyfctxs.pls

Symptoms

After running Automatic Invoices, the Lines are stuck in the interface
tables in Production instance with the following error:
'Extensions in the copy group do not have the same values for payment
channel, instrument assignment.'.

There several contracts in OKS for the same customer.
They are passed to AutoInvoice and expectation is for the system to create one
invoice for this cusotmer.

Now they are getting this error message
'Extensions in the copy group do not have the same values for payment channel, instrument assignment.'
which is thrown by ibyfctxb.pls.

It is confirmed that all contracts for one customer have the same payment details.
These details are entered ONLY at the header level and not at the line level.
The receipt method is valid for the customer and all customer setup in AR looks good.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms